Rollino Casino Review
Discover Top Casino Bonuses at Rollino Casino!
Rollino Casino is a recently established online casino, providing a comprehensive and exciting gaming experience. Licensed under Curacao, it aims to offer a diverse selection of games, including slots, table games, live dealer games, and a variety of promotions to enhance player engagement and enjoyment.
Rollino Casino does not accept players from several countries, including the United States, the United Kingdom, France, Ukraine, the Netherlands, and Romania.
Rollino Casino offers a comprehensive and engaging online gaming experience with its vast array of games, attractive bonuses, and robust security measures. Its extensive game library and variety of payment options make it an appealing choice for many players. However, the restricted country list and the somewhat complex bonus wagering requirements might be drawbacks for some users.
For more detailed information about Rollino casino, you can visit their official website here.
Rollino Casino FAQ
Why is my account blocked?
Your account might be blocked due to multiple failed login attempts for security reasons. You can request a password reset or contact customer support for assistance.
I want to reopen my account, how do I do this?
Contact customer support to reopen your account. Note that accounts under self-exclusion can only be reopened after the self-exclusion period ends.
I think I forgot my password. How do I access my account?
Use the “Forgot password” option on the sign-up page. If issues persist, contact support via email for further assistance.
Am I allowed to have multiple accounts?
No, Rollino allows only one account per user and IP address. Multiple accounts will be shut down to maintain fairness.
How do I complete verification?
Send required documents like a passport or driver’s license and credit/debit card copies to kyc@rollino.co. Check the terms and conditions for a complete list of required documents.
How long does it take for the verification to clear through?
Verification typically takes up to 24 hours if all required documents are provided. Delays can occur during busy periods or if documentation is missing.
Can I sign up for your casino and claim a welcome bonus?
Yes, new players are eligible for a welcome bonus. Read the bonus terms and conditions on a separate page for full details.
Can I join your Loyalty Program from the start?
Yes, all players are automatically enrolled in the loyalty program upon playing games, accumulating points to progress through VIP tiers.
Can I find free spins bonus at Rollino?
Yes, Rollino offers various bonuses, including free spins. Check the promotions page for current offers.
My bonus is missing, what happened?
Check your account settings and bonus section. If still missing, contact Customer Support via email or live chat.
Can I withdraw my bonus funds?
Complete the wagering requirements specified in the bonus terms and conditions before making a withdrawal request.
What wagering requirements does Rollino use?
Wagering requirements vary by bonus. Always read the specific bonus terms and conditions.
How much more do I need to wager before I meet the requirements?
Check your profile for a progress bar indicating how much more you need to wager to meet the bonus requirements.
Does my bonus have an expiry date?
Yes, bonuses have expiry dates stated in the bonus terms and conditions.
Can I cancel and reactivate a bonus?
Bonuses can only be claimed once per player and IP address. Once canceled, they cannot be reactivated.
I want to deposit and start playing, how do I do that?
Create a Rollino account, then deposit using available methods like cards, e-wallets, or online banking, varying by country.
Do I pay fees to make a deposit?
No, Rollino does not charge fees for deposits.
Does it take long for my deposit to appear in my account balance?
Deposits are usually instant. If delayed, log out and back in. Contact Customer Support if issues persist.
My deposit didn’t go through, why is this?
Ensure payment details are correct. If issues persist, contact Customer Support.
How long does it take for me to withdraw?
Account verification takes around 24 hours. Withdrawals are processed within 24-48 hours, taking up to five banking days.
I haven’t received my withdrawal yet. How can I check where it is?
If processing, check the cashier. If over five days, contact Customer Support.
Is Rollino licensed and regulated?
Yes, Rollino is licensed by the Government of Curacao and regulated by Antillephone.
What happens to my personal information once I sign up for Rollino?
Personal data is protected with 256-bit SSL encryption and remains secure from unauthorized third parties.
What are the theoretical payouts of Rollino’s games?
Games offer different RTPs, and all comply with licensing requirements, ensuring fair and unbiased results.
Can I keep track of my deposits, withdrawals, and game history?
Yes, access the Game History section in your account for up to three months of data.
Is Rollino committed to responsible gambling practices?
Yes, visit the Responsible Gaming page for information and support options. Self-exclusion is also available.
I think I need a break, what should I do to freeze my account?
Contact Customer Support for personal cool-off periods or self-exclusion options.
I want to close my account. Can you help me with that?
Contact Customer Support to close your account, noting that you typically can’t create a new one afterward.
What hours is the Rollino online casino available?
Rollino is available 24/7 worldwide.
Can I test your games before I commit real money?
Yes, demo games are available to play for free, though winnings and bonus requirements are not applicable.
How many games are there at Rollino?
Over 8,000 games from more than 70 providers, including slots, poker, blackjack, roulette, and live dealer games.
Can I play and experience Rollino from a mobile casino?
Yes, Rollino is accessible on all devices, including iOS, Android, computer, and tablet, providing the same experience as on desktop.
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